Next-Generation Infrastructure Platforms

Trade journals and airport billboards proclaim a cloud revolution. But aside from the hype, there is proven business value in shared, virtualized, and highly bundled infrastructure platforms. We help clients determine in which types of platforms to invest and which workloads to migrate. We also address the operational and organizational changes required to capture value from next-generation platforms.

Front-to-Back Demand Optimization

Infrastructure exists only to support business needs and requests. However, the connection between true business needs and an institution’s infrastructure environment is often indirect and opaque. The result: multiple levels of over-provisioning. Front-to-back demand optimization brings together the full set of factors that affect infrastructure cost, including business requirements, application architecture, and systems configuration. We often help clients see a ten percent overall improvement in infrastructure costs.

Building the Service-Management Organization

Business users and applications developers increasingly expect infrastructure to provide integrated services, with provisioning and incident-management processes that cut across traditional technology domains like servers, storage, mainframes, end-user devices, and networks. We help large infrastructure functions create organizational structures that strike the right balance between supporting technical depth and providing processes and services that span multiple technologies.

Lean Infrastructure Operations

Immature processes and a culture of “heroics” create pervasive waste in many infrastructure organizations (e.g., frequent rework and large queues) that both drive up costs and diminish user experience. Lean operations techniques have driven 20–30 percent productivity and cycle-time improvements in all aspects of infrastructure delivery by eliminating rework, segmenting requests by complexity, and increasing “time on task” for key resources.

Targeted Sourcing

Infrastructure organizations want to tap vendor scale, investments, and capabilities, yet the all-encompassing IT infrastructure “megadeal” is often ineffective. Targeted sourcing identifies the “slices” of IT infrastructure in which vendors can provide incremental value or which can be provided from low-cost locations, and defines the capabilities required to orchestrate, govern, and optimize a multivendor environment.

Data Centers Designed for Value

Data center facilities are one of the largest investments that an IT organization can make—often running to hundreds of millions or billions of dollars. A program designed for value can require 40–50 percent less. Designing data centers for value draws on new rules for data center strategy, including demand reduction, green design approaches, and modular designs.


Related Practices

We collaborate with our colleagues in other industry and functional practices. In particular, we work closely with our experts in the following areas:

Mr. Thomas Walshn

Mr. Thomas Walshn

How can we help you?

To discuss how our team can help your business achieve true results, please contact us.