Optimization of Transformative Technologies

Corporations and consumers are relying more heavily than ever on technology to achieve commercial and personal goals, which has made high-tech products and services indispensable, yet more commoditized. Short product lifecycles have become even more condensed, with rapid innovation driving dynamic change, contributing to a market characterized by a steady stream of new entrants and consolidation of existing players.

We deliver more than solutions. We partner with clients to build the capabilities they need to move quickly, be agile, and create value long after we’ve left. Our real value is in building the unique set of capabilities that our clients need to be successful in the digital economy. Our approach to building client capabilities doesn’t stop at “show and tell.” We believe in building the solution, operating it side by side with our clients, and then transferring the relevant capabilities so our clients can do it themselves.

Designing Systems that Scale

We help our clients transform customer journeys, not just improve them. That means rethinking the entire experience. Then we help design the systems, processes, and technologies necessary to deliver on those experiences. We work with high-tech companies around the world—from start-ups to multinationals—to improve operations and create value. Our experienced teams:

  • assist and serve the consumer and enterprise sectors, as well as component manufacturers and distributors, to refine strategies, develop delivery models, and improve operations and other core business functions to deliver positive impact;

  • assist venture capital and private equity clients to identify promising opportunities in which to invest and improve the performance of their portfolio companies; and

  • help companies within the high-tech industry improve business performance and optimize product and service delivery.

Our consultants help CTOs and CIOs with major investment decisions that impact their companies’ performances. Our expertise and insights, developed through serving high-tech companies and large-enterprise IT users, give us a rich understanding of the dynamic nature of the technology landscape and the complexity involved in using technology to deliver real value and impact.

Configuration and Implementation

Our global High-Tech Practice works with clients in all areas of the rapidly evolving high-tech industry, across the value chain and in all phases of the product lifecycle. This broad experience provides us with unique insight into industry-specific issues, allowing us to help both early-stage and established companies shape their business strategies and implement solutions that drive impactful change. Our consulting teams draw on deep industry experience as well as proprietary research, databases, and other tools to pinpoint markets with unmet needs or subpar service where a new entrant could succeed.

We work with high-tech companies to identify where and, more important, how they should compete in a landscape marked by a series of critical challenges—uncertain revenue growth, broadening customer and supplier bases, and potential regulatory intervention—as well as the ongoing needs to both reduce operational costs and increase company agility and productivity. Our teams help clients develop models and processes so business units can better collaborate and operate as part of the broader enterprise.


Enterprise Portfolio Management

We work with clients on issues relevant to the enterprise-wide management of their businesses, such as growth, portfolio mix, business unit strategy, the impact of global trends, and the management of government stakeholders. Our partners and experts are well-versed in both top-down strategic approaches and the innovation needed to compete in a global economy marked by disruptive technology and emerging markets.