Rail and Public Transportation
We support companies and municipalities in transformations that improve efficiency, lower costs, and increase customer satisfaction. Among the many complex challenges facing the rail and public transport sectors, we work with clients in two sectors:
Rail and Transit Systems
Market liberalization demands new solutions from rail freight companies. Customers require flexibility, speed, and punctuality. Competition from other modes of transport—both road and sea—are capturing a share of the market that rail traditionally had to itself. National railways have yet to capture the potential of longer, cross-border routes.
Customers often find they have no contractual partner capable of bearing genuine responsibility for the cross-border transportation process. Punctuality is an issue, as is the ability to pinpoint the location of goods. The transition to modern tracking systems is still in its early stages. These are just some of the challenges facing rail companies today. We support our rail clients in meeting these challenges and in optimally positioning themselves along the value chain. We devise improvement programs to eliminate competitive disadvantages and seek out new solutions for ailing sections of their networks.
Public transport is a large part of daily life and generates substantial revenues. Yet the industry also faces significant challenges. Growing competition is encouraging new solutions in this arena to which established companies must adapt. Public transport companies must learn to operate more efficiently. The vision for the public transport players of the future is a significant decrease in operating costs and improvement in customer satisfaction.
Our practice supports companies and municipalities in transforming themselves to meet these demands. We work systematically to achieve best-practice solutions through efforts such as cost restructuring, pricing, and distribution optimization. By leveraging economies of scale, horizontal integration, and specialization, we can support our clients in achieving even greater efficiency gains. By maximizing both fare and non-fare revenue we help clients achieve commercial excellence. We apply cutting-edge sales and marketing techniques to support our clients in understanding customers, developing pricing strategies to optimize yield, and brainstorming non-fare revenue strategies, such as retail shops in airports and real-estate developments near railway stations.
Our detailed understanding of individual asset classes and their unique maintenance and operations enables us to understand the full cost of ownership at the outset of a project. During the development phase of a project, we help clients balance short- and long-term considerations to minimize maintenance costs once an asset is in operation. We help clients balance technical and commercial design considerations. At the same time, we support clients in building capabilities so that project leaders have the fact base and skill set to make the appropriate trade-offs going forward.
Strategy Analytics Center
Our Strategy Analytics Center (STAC) helps leaders make sense of internal and external data on corporate performance, macroeconomic changes, and global and local trends so that executives can develop more robust strategies for creating value, identifying business opportunities, and pursuing growth. We work closely with clients to embed our tools, analytics and expertise, and provide on-going support to help them build the capabilities they need to revolutionize how decisions are made.
We help clients improve performance by designing portfolios—supported by resource reallocation, integrated strategies, and planning processes—that position them for success.