Applying Technology to Healthcare
The healthcare sector is going through fundamental technology-enabled changes in the way care is delivered, how providers interact with their patients, and how payments are made. Digitization trends in healthcare apply broadly around the world, though the level of urgency to address them may vary by country as a result of regulatory considerations and competitive dynamics. To take advantage of digital technology and create more effective systems that help health professionals deliver better care, providers are moving rapidly toward becoming digital enterprises. For example, they are borrowing lessons from e-commerce leaders on how to acquire and retain patients through data analytics and from manufacturing entities on managing patient throughput and optimizing clinical supply chains. Providers are also leveraging apps on smartphones to engage patients remotely in new ways that improve outcomes, and they are using digital technologies to support clinical decisions and streamline hospital operations. In this way, the adoption of more sophisticated analytics has simplified processes and significantly reduced workloads.
Advanced Information Strategy
Our technology and information strategy consultants take an objective top management approach to supporting executives at healthcare organizations on technology and performance transparency issues. We partner with our clients to enhance IT strategy and group performance, increase technology enablement of key business functions such as finance and marketing, promote clinical performance transparency, and help healthcare executives get the most from their IT and analytics investments.
We have helped healthcare organizations deploy performance management tools and enhanced analytics across the enterprise and for key functions, increasing transparency and allowing managers to identify new market opportunities as well as target areas for improvement. In addition, we partner with a wide range of healthcare organizations to address IT operational issues, including architecture and infrastructure utilization, adoption of lean IT processes, application management, and IT outsourcing/offshoring.
Examples of our Work
We have substantial experience serving healthcare organizations in the public and private sectors. Recent projects include:
- Helping a nonprofit organization develop a comprehensive health IT strategy and secure funding for its implementation, with the primary goal of increasing the adoption of electronic health records by organizations throughout the United States
- Developing a new IT organization design and enhanced governance processes for a fast-growing regional healthcare system to better align the IT function with business strategy, improve IT service levels, and establish a performance management culture within the IT group
- Supporting the design and implementation of an effective business intelligence unit at a payor organization, including identifying data management processes and analytic capabilities required to meet business requirements and the expectations of external stakeholders
- Working with a national healthcare system to drive transparency throughout the system by identifying desired provider behavior changes, determining the best metrics to track behavior change, and then measuring and sharing them to encourage better performance.
Our global community of business technology and healthcare consultants is committed to working with healthcare executives on their most challenging technology issues. As members and leaders of Burk teams assisting healthcare organizations, our technology and healthcare consultants bring diverse experience to their projects, having previously served as CIOs, equity analysts, software developers, and healthcare experts.
We focus on improving the efficiency of government institutions and aligning system incentives to prioritize the delivery of high-quality, high-value healthcare.
How can we help you?
We help healthcare providers use technology to enhance analytic capability, increase operational transparency, and improve healthcare delivery.